Administration Officer - Liveability and Compliance
10/10/2024
20/10/2024
$72,704.00 - $77,133.00
Permanent - Full Time
Stonnington City Centre, 311 Glenferrie Road, Malvern + Working from home
Administration
City of Stonnington is a child safe and equal opportunity employer committed to an equitable, diverse and socially inclusive work environment and a positive, barrier-free recruitment process. We actively encourage applicants from an Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQ+ and people from culturally diverse backgrounds to explore the opportunity of a career at the City of Stonnington.
Here at the City of Stonnington we aspire to be a leading local government authority and to do this we need the very best people who share our belief in community and who want to make a difference. We value everyone's contributions, lived experience and expertise. We provide an inclusive and respectful workplace culture where everyone is supported to thrive and be authentic. There is a variety of benefits available for our people have a look at “Why Stonnington”.
If you have any support or access requirements, or would like to speak to someone about employment or an alternative processes, please contact Council’s Talent Acquisition team on 8290 1333.
Please view the below documents for this position:
As Administration Officer Liveability and Compliance you will provide administration support to the Liveability and Compliance team, effectively responding to requests, complaints and enquiries from residents, Councillors and staff, over the phone, email and on the front service counter. You will also provide a high-level customer centric service to all customers and staff, optimising access to information and resources with the continued development of an efficient and effective customer service delivery. Additionally you will prepare quality and accurate documentation such as final certificates, permits and applications.
You will also:
• Undertake the entry and dissemination of records and data with a methodical attention to detail.
• Provide a high-level customer centric service to all customers and staff, optimising access to information and
resources with the continued development of an efficient and effective customer service delivery
• Prepare high quality and accurate documentation such as final certificates, permits and applications
This is permanent full time position with an annual salary range of $72,704 - $77,133 per annum + 11.5 % superannuation and a monthly accrued day off.
We come together at least 3 days a week so we can collaborate in our vibrant office culture. When on-site you will enjoy modern and sustainable facilities and office spaces. You are based within our bright, modern and sustainable 311 Glenferrie Road office on the corner of High Street and Glenferrie Road in Malvern where boutique stores, cafes and health clubs are in abundance.
From the office you can easily walk to Malvern Gardens, High Street Armadale or Glenferrie Road. Malvern and Armadale Train Station are a short walk away and tram stops are out the front of the building.
Desired Skills and Experience
To thrive in this role you have:
Demonstrated experience working in an administrative or customer focused role with well-developed administrative, organisational and time management skills.
Proficient in administration support role with demonstrated skills in Microsoft Office
Excellent relationship building skills to achieve positive outcomes with a diverse range of stakeholders and a willingness to bring your best self and contribute within the administrative team.
Ability and desire to provide support to team members and positively contribute to the team culture.
Proven ability to troubleshoot, identify and solve issues with a view to developing recommendations.
Demonstrated ability to extract, prepare and collate data for use in reporting and survey work.
Excellent computer skills, including use of the Microsoft office Suite (experience in Trim and GIS highly desirable).
Working knowledge of Local Government and post-secondary qualifications in business, administration, customer service or compliance are highly desirable.
Join Stonnington today. Work that matters. People who make a difference.
Enquiries
For enquiries relating to the role, please contact Raquel Mitchell Acting Team Leader Livability and Compliance Administration on rmitche@stonnington.vic.gov.au
For enquiries relating to the system and the application process, please contact a member of the Talent Acquisition team on 8290 1333.
Submitting your application
We are no longer using Position Descriptions or Key Selection Criteria. Please use your cover letter to demonstrate to us that you can ‘deliver’ the aspects of the role and that you have what is needed to ‘thrive’. These are the top two sections in the Success Profile. You do not need to have a heading of each point or address each point individually. Recommended no more than 2 pages for your cover letter.
We are a 2022 Circle Back Initiative Employer - we commit to respond to every applicant.
To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.
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