City of Stonnington is a child safe and equal opportunity employer committed to an equitable, diverse and socially inclusive work environment and a positive, barrier-free recruitment process. We actively encourage applicants from an Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQ+ and people from culturally diverse backgrounds to explore the opportunity of a career at the City of Stonnington.
Here at the City of Stonnington we aspire to be a leading local government authority and to do this we need the very best people who share our belief in community and who want to make a difference. We value everyone's contributions, lived experience and expertise. We provide an inclusive and respectful workplace culture where everyone is supported to thrive and be authentic. There is a variety of benefits available for our people have a look at “Why Stonnington”.
If you have any support or access requirements, or would like to speak to someone about employment or an alternative processes, please contact Council’s Talent Acquisition team on 8290 1333.
Please view the below documents for this position:
We’re looking for a Continuous Improvement Lead to help shape the future of service delivery! Working closely with our service providers and transformation team, you’ll champion customer-driven process improvements that make a real difference to our community. This is an opportunity to lead meaningful change in a supportive, collaborative environment—with the added bonus of an extra day off each month!
In this role, you’ll:
Support process transformation—map end-to-end business processes, uncover opportunities, and drive improvements.
Partner with stakeholders—build strong relationships to translate customer and business needs into streamlined processes, quality standards, and innovative solutions.
Think big-picture—help teams take a cross-functional approach to problem-solving and break down silos.
Champion efficiency—apply Lean, Service Design and/or HCD principles to simplify workflows and boost performance.
Work as part of our collaborative team to enhance the customer experience and drive positive change
Why join us?
This 12-month, full-time maternity leave cover role offers a competitive salary of $105,785 – $117,494 + 11.5% superannuation and a hybrid working model—enjoy the flexibility of working from home and our vibrant, modern office at 311 Glenferrie Road, Malvern. Nestled among boutique shops, cafés, and fitness centres, our office is just a short walk from Malvern and Armadale train stations, with tram stops right at our doorstep.
For enquiries relating to the system and the application process, please contact a member of the Talent Acquisition team on 8290 1333. Submitting your application
Please use your cover letter to demonstrate to us that you have what is needed to ‘thrive’ (as noted in the Success Profile) and to tell us more about you and why you want to want to work for us.
To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa. Connect with Stonnington
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