Information Management Systems Administrator - Temporary
10/07/2025
25/07/2025
$111,000.00 - $111,000.00
Temporary
Stonnington City Centre, 311 Glenferrie Road, Malvern + Working from home
Corporate Records Management,Information Technology
City of Stonnington is a child safe and equal opportunity employer committed to an equitable, diverse and socially inclusive work environment and a positive, barrier-free recruitment process. We actively encourage applicants from an Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQ+ and people from culturally diverse backgrounds to explore the opportunity of a career at the City of Stonnington.
Here at the City of Stonnington we aspire to be a leading local government authority and to do this we need the very best people who share our belief in community and who want to make a difference. We value everyone's contributions, lived experience and expertise. We provide an inclusive and respectful workplace culture where everyone is supported to thrive and be authentic. There is a variety of benefits available for our people have a look at “Why Stonnington”.
If you have any support or access requirements, or would like to speak to someone about employment or an alternative processes, please contact Council’s Talent Acquisition team on 8290 1333.
Please view the below documents for this position:
As a key member of the Corporate Information leadership team, you will lead and deliver high-quality system support and administration for Council’s information and records management systems. This role is critical in supporting operations before and during the rollout of Council’s new core system, OneCouncil, ensuring a smooth transition and strong system foundations.
In this role you will:
Develop and implement the Systems Support work program, aligned with organisational priorities, while performing daily system administration tasks such as monitoring, reporting, auditing, metadata clean-up, and managing checked-out documents.
Manage user access, including the creation and review of locations, positions, permissions, and document security, and contribute to system upgrades, patches, testing, integrations, and name and address maintenance.
Troubleshoot and resolve system issues, or escalate to vendors and internal IT teams as needed, while supporting project teams with system administration expertise.
Create, analyse, and present reports to monitor trends, identify issues, and recommend improvements that enhance system performance and user experience.
Design and deliver training for new and existing staff using a hybrid (online and in-person) model, while also coaching and providing tools that build staff capability and compliance.
Support the investigation, evaluation, and implementation of new or improved systems and integrations, and perform general records management duties as required.
Contract Details
This is a full-time, 6-month fixed-term contract position, offering an annual salary of $111,411 + 12% superannuation.
Desired Skills and Experience
To succeed in this role, you will bring:
Proven experience in systems administration, with the ability to manage day-to-day functions, troubleshoot issues, and contribute to upgrades and integrations in a dynamic environment.
Sound knowledge of Electronic Document and Records Management Systems (EDRMS), particularly Enterprise Content Management (ECM) platforms, and experience using Content Manager (formerly TRIM) for user administration, permissions, and metadata management.
Confidence in facilitating training sessions, both online and in person, with the ability to engage diverse audiences and adapt content to varying levels of digital literacy.
A strong customer focus with a reputation for providing responsive, solutions-oriented customer service, particularly in high-volume or complex environments.
A solid understanding of records management principles and practices, and the ability to apply them in line with compliance, privacy, and information governance standards.
An eagerness to learn, improve processes, and contribute meaningfully to the success of the team and the broader organisation.
Enquiries
For enquiries relating to the role, please contact Emma Harding - Corporate Information Coordinator on eharding@stonnington.vic.gov.au
For enquiries relating to the system and the application process, please contact a member of the Talent Acquisition team on 8290 1333.
Submitting your application
Please use your cover letter to demonstrate to us that you have what is needed (as noted in the position description) and to tell us more about you and why you want to want to work for us.
