The City of Stonnington is seeking a reliable and committed Revenue Officer to join the Finance team. We have a permanent full time opportunity for a dedicated professional to provide customer service and rates administration to all stakeholders.
You will promote Council’s image by demonstrating excellent customer service through courteous, informed and accurate communication of rates and special rates information to ratepayers, residents and other bodies.
You will also:
• Provide input into possible changes to processes to maximise the use of the software and technology available to improve the efficient delivery of services.
• Assist in the efficient and effective operation of the Revenue Unit in compliance with regulations and Council policy.
• Accurately maintain rates and property records and all other documentation related to the rates and property database.
• Assist in the administration of outstanding debtors, collections and associated costs, following up on special arrangements and working with Council’s debt collection agency
This is a permanent full time position with an annual salary range of $83,480 - $95,636 per annum + 12 % superannuation and a monthly accrued day off.
Desired Skills and Experience
What you'll need to thrive:
Demonstrated experience in a similar role in Local Government, a customer service environment and/or revenue administration experience.
Proven ability to deal with difficult customers and to resolve problems, in a positive and helpful manner.
Proficient in liaising with internal and external stakeholders to discuss and resolve specialist problems, fostering collaboration and communication across different entities.
Demonstrated ability to work in a team environment and positively contribute to the team.
Demonstrated work experience in rates, administration and/or customer service that showcases applicable skills and knowledge.
Proficient in Microsoft Office, record keeping systems with a strong ability to apply these skills in a practical work setting.
Must possess a current Valid Police Check or be willing to obtain both prior to commencing employment
Join Stonnington today. Work that matters. People who make a difference.
Enquiries
For enquiries relating to the role, please contact Mark Spaziani Manager Strategic Property and Revenue on mspaziani@stonnington.vic.gov.au
For enquiries relating to the system and the application process, please contact a member of the Talent Acquisition team on 8290 1333.
Submitting your application
In your cover letter, we invite you to demonstrate how your skills and experience align with the requirements outlined in the Position Description, and to share what draws you to the opportunity to work with the City of Stonnington.
The City of Stonnington is a child-safe, equal opportunity employer valuing diversity and inclusion. We welcome applicants from all backgrounds.
Here at the City of Stonnington we aspire to be a leading local government authority and to do this we need the very best people who share our belief in community and who want to make a difference. We value everyone's contributions, lived experience and expertise. We provide an inclusive and respectful workplace culture where everyone is supported to thrive and be authentic. There is a variety of offerings available for our people, have a look at “Why Stonnington”.
If you have any support or access requirements, or would like to speak to someone about employment or an alternative processes, please contact Council’s Talent Acquisition team on 8290 1333.
To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.
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